We limit each 4-day class to no more than 35 participants. Typically, companies will nominate key individuals or a team of participants.
Engagement and Participation
Presentations are coupled with hands-on, workshop-style activities to encourage interaction and collaboration. Case studies of real corporate issues make participation meaningful.
The primary purpose of the Ithaca College Customer Experience Certification course is to teach participants the practical skills needed to immediately improve their organization’s marketing effectiveness and to drive ROI.